Travel Glossary

Travel Management Glossary

Travel Management Glossary helps you to get most frequently used terminology for your travel brochures. The terminology to assist you through details of some familiar or unfamiliar terms.


Single Room

A room with one bed intended to one person.

Twin Room

A room with two beds intended to two people.

Double Room

A room with double bed for two people.

Triple Room

A room consisting of twin beds (or double bed) plus a roll-away cot, usually given to three people.

Service Charges and Taxes

Service Charges are a fixed fee which added to room and meal charges. These Taxes are set by the city, state or federal government.

Ocean Front

A room through which ocean can be directly viewed.

Ocean View

A room through which there is possibility to view the ocean.

Air Transportation

Connecting Flight

Connecting flights are flights which require passengers to leave the plane and board a different aircraft, but not necessarily a change of airline.

Direct Flight

A Direct flight is flight on which passengers do not have to change planes between two points.

Non-stop Flight

Non-stop flights flies be¬tween two points with no scheduled stop within the route.

Baggage Allowance

Baggage allowance is the weight or volume of bag¬gage that is allowed to carry by a passenger without paying any additional charge.

Car Rental

Drop-off Charge

The one-time fee charged by a car rental company to drop a person from one location to another including the cost of returning the vehicle to its original location.

Value Added Tax (VAT):

Tax imposed by governmental authority.


Force Majeure

Force majeure is a clause in contracts that free both parties from an event or ef¬fect that cannot be reasonably anticipated or controlled (such as storms or war).



An official govern¬ment document certifying identity and citizenship of a particular person and also granting permission to travel abroad.


An official authorization appended to a passport which per¬mit a person to travel to a particular country.


Documents issued by tour operators which can be used to ex¬change for accommodations, sightseeing and other services mentioned in the vouchers.


Continental Breakfast

Usually consists of light breakfast such as bread, rolls, butter, jam and tea or coffee.

AP (American Plan)

Booking options Includes breakfast, lunch and dinner.

MAP (Modified American Plan)

Booking options Includes breakfast and dinner.

Full Board (Full Pension)

Includes breakfast, lunch and dinner with no drinks breakfast and lunches.

Half Board (Demi-Pension)

Includes breakfast, and either lunch or dinner but not wine or diet drinks.

Table d’hôte

Published res¬taurant or hotel dining room menu, with limited choice of dishes .

A la Carte

Unrestricted selec¬tion from the menu and pay the individual menu price for each item.


Tour Escort / Director / Manager

Professional engaged to over¬see the technical details of the tour operation to ensure that a person or group has an enjoyable experience.

Travel helpdesk

It provides comprehensive International Travel Information for pre-travel and post-travel related queries.

Hotel contract Management

Hotel contract management helps to manage a project, function or work department efficiently.

Business Travel booking and management

It helps companies to streamline the online travel booking process within the travel budget for the business trip.

Travel Management

Travel management services helps in getting best deal including saving, efficiency and safety for your travel.

Local Host

Repre¬sentative of local area who provides assistance, information and optional sightseeing and entertainment arrangements in particular city or nearby places.

Local Guide

Local Professional en¬gaged to point out places of interest of specific locations and attrac¬tions.


Professional who act as driver as well as guide to point out places of interest.


Arrival and departure service for transportation between the airport, city air terminal, rail station, and hotel.


Baggage handling service.


All-Inclusive Price

Booking options that includes land arrangements and round trip airfare and other trans-portation.

Land Price

The cost for the land arrangements only.

Single Room Supplement

A single supplement is an additional sum of money that is paid by one person to stay in a room meant for two people.

High-Season Supplement

During busiest time of the year ad¬ditional charges are imposed.

Double Occupancy Rate

The price of a room where two persons share one room and pay their own share.

Double Room Rate

The price of one room where two persons can stay.


Trip Cancellation Insurance

Purchased separately from r the tour operator to provide a re¬fund if you have to cancel your trip after complete payment. It usually varies according to the time frame in which you cancel.

Travel Insurance

It can be purchased from a private company or the tour operator which provides coverage for emergencies abroad such as illness, baggage loss, and accidental death/dismem¬berment. This policy often also includes trip cancellation insurance.

Tour Protection (Consumer Protection Plan)

A program designed to reimburse travel¬ers if the tour operator goes bankrupt or becomes insolvent. In this type of plans, a tour operator’s participation is voluntary.